eAlerts & eNotifications

 

eAlerts

eAlerts provide Advantage One FCU's MyBranch users with a text or email notification (as soon as 2 hours) after various account activities. These activities include high and low balances, cleared checks, and various other transactions such as ACH, ATM and Drafts based on specific amounts.

eAlerts are free for Advantage One FCU members to use, but please note that standard text-messaging rates from your wireless carrier apply. 

How do I enroll?

You enroll for eAlerts within MyBranch. Simply follow these simple steps:

Getting Started

After accepting the Disclosure Agreement, you will first determine the types of alerts you’d like to receive. Next, you’ll establish contact points such as your email address or your cell phone information if you’d like to receive texts. Lastly, since eAlerts are so flexible, you’ll need to associate your contact points with your alerts. For example, you may want to receive balance alerts by text, but want your cleared checks alerts via email.

eAlerts will arrive within 2 hours of any designated transaction posting to your account. We do our best to provide alerts in a timely manner with accurate information, but alerts may be delayed or prevented by a variety of factors beyond our control. We don't guarantee the delivery of alerts and are not responsible for any actions taken or not taken by you or any third party as the result of an alert.


How to Set Up Text Alerts

To receive texts, you’ll need to enter your cell phone number, the “@” sign, and then extension of your wireless carrier. Refer to the list below for the extensions of many popular carriers:

Verizon: 10digitphonenumber@vtext.com
AT&T: 10digitphonenumber@txt.att.net
Sprint: 10digitphonenumber@messaging.sprintpcs.com
T-Mobile: 10digitphonenumber@tmomail.net
Nextel: 10digitphonenumber@messaging.nextel.com
Cingular: 10digitphonenumber@cingularme.com
Virgin Mobile: 10digitphonenumber@vmobl.com
Alltel: 10digitphonenumber@message.alltel.com
CellularOne: 10digitphonenumber@mobile.celloneusa.com
Omnipoint: 10digitphonenumber@omnipointpcs.com
Qwest: 10digitphonenumber@qwestmp.com


If your provider is not listed above, you can simply send a text message to your email account and your phone's email address will appear as the sender of that message (e.g. 7346767000@messaging.sprintpcs.com).

At this time, the text option is not fully compatible with Sprint. The text alert will truncate after 160 characters. We apologize for any inconvenience this may cause.

eNOTIFICATIONS

Use Advantage One's eNotifications to receive important electronic messages regarding non-sufficient funds, delinquency, overdraft transfers and maturing certificates. eNotifications are received via email and MyBranch Messages. You'll receive electronic notification sooner than you would a paper notice, alerting you to what needs attention on your account as soon as possible.

eNotifications currently available through this service include:

Some benefits of eNotifications:

How do I enroll?

You enroll for eNotifications within MyBranch. Simply follow these simple steps:

Security Information

Your eStatement / eNotifications are more secure than paper statements & notifications. In fact, the FBI
recommends electronic statements in favor of paper statements because your information is protected by
numerous security features, not present or possible with paper statements. Electronic statements avoid the
risk of fraudulent accessibility provided by the mail service or your mailbox.

To ensure maximum security for your information, we use:


System requirements

You must have a PC with internet access, maintain an e-mail address, have access to a printer or available
storage space on your PC to retain a copy on file, and the following software:

If you have any questions or need assistance, please contact us 734.676.7000 and a live representative will
be able to help you. Alternatively, you can always visit us in person or email us at mbrservicecu@aofcu.com
 

Advantage One Federal Credit Union pledges to protect your information, and your privacy.

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